• A distinguished medical network of doctors, hospitals, pharmacies, laboratories, radiology centers, and more — covering all regions of the Kingdom, and including over 3,000 medical providers.
• 24/7 Fast Line Service at 06-5661300.
• Premium service and regular client visits throughout the contract period.
• A 24/7 service center operated by a specialized medical team.
• Medical consultation and assistance provided by the doctors of Islamic Insurance Company.
• Prompt reimbursement of clients’ cash claims.
• Payment of claims to approved medical providers within a maximum of 30 days from the date of receipt.

Medical insurance programs are divided into two main categories:

• Group Medical Insurance: Covers a group of individuals within institutions or companies.
• Individual Medical Insurance: Covers individuals independently or with their families.

Based on this structure, Islamic Insurance Company offers a variety of both group and individual insurance programs designed to meet clients’ needs with comprehensive coverage and highly competitive pricing. For example, the following programs are offered:

• Group Medical Insurance (inpatient and outpatient coverage)
• Group Medical Insurance (inpatient coverage only)
• Individual Medical Insurance (inpatient and outpatient coverage)
• Individual Medical Insurance (inpatient coverage only)

Medical treatment is covered within the Hashemite Kingdom of Jordan. Claims incurred outside Jordan are reimbursed according to the terms and conditions of the insurance policy.

Coverage is available for individuals of all age groups up to 65 years old and for all nationalities.

This coverage includes all medical expenses incurred during hospitalization, as follows:

• Inpatient accommodation according to the selected class and program.
• Intensive care unit (ICU) and treatment of coronary artery diseases.
• Fees for the surgeon and anesthesiologist.
• Hospital services including surgery, operating room, medications, laboratory tests, radiology, etc.
• Use of hospital medical equipment, such as heart-lung support systems, and more.
• Injections and intravenous treatments, etc.
• Laboratory tests and diagnostics, X-rays, ECGs, CT scans, and more.
• Various treatments including physiotherapy, chemotherapy, and radiotherapy, etc.
• Physician visits related to the primary reason for hospital admission.
• Private nursing care, if medically necessary.
• Childbirth and newborn care.
• Ambulance services, if medically necessary.
• Accommodation expenses for an accompanying person of a covered member under the age of thirteen.
• Autopsy expenses in the event of the member's death during hospitalization due to a non-excluded illness or physical injury.

This coverage is optional and only becomes effective upon selection. It includes the following:

• Medical Consultation Fees, including:
  Diagnostic and laboratory tests, prescribed medications, and physiotherapy for non-excluded medical conditions that require a physician’s consultation.
• Diagnostic Tests, including:
  X-rays, laboratory tests, MRI scans, CT scans, intravenous and/or intramuscular injections administered by the physician for treatment purposes, all types of endoscopy procedures if requested for diagnostic purposes only, as well as any other tests performed for diagnostic reasons.
• Medications, including:
  Drug treatments that involve officially registered and approved medications, prescribed as part of recognized medical treatments.
• Physiotherapy:
  Treatment aimed at rehabilitating the insured through physiotherapy sessions as determined by the attending specialist physician and deemed medically necessary for the condition.